Frequently asked question
After selecting an item and choosing the color and size, you can add the item to the shopping cart. You can place your order by clicking on "Order." You will also see the total amount of the selected items. Then, you can proceed to checkout to complete your order.
Let op! De artikelen in de winkelwagen zijn niet voor u gereserveerd.
After placing the order, you will receive a confirmation email from us with the order number.
We will deliver your order within a week. If the item is out of stock, you will receive a notification from us with the delivery date, which will be a maximum of two weeks.
Zodra uw bestelling is verzonden ontvangt u een bevestiging met een Track & Trace code, waarmee je de zending kunt volgen. Via deze link kun je de exacte leverdatum vinden zodra deze door de koerier is ingepland.
Shipping costs for orders under €100 are €6.50, and for orders over €100, shipping is free.
Returns can be made by filling out the return form. You can download and complete it. This must be done within a week from the date of receipt.
The cost of returning an item is €6.50.
Once we receive the returned item, your refunded amount will be transferred within a maximum of 2 weeks, depending on your bank.
It is not possible to exchange an item.
You can enter the discount code if it is made available to you
It is not possible to return used items or items that have been damaged by you and/or to get your purchase price back.
The stock is carefully managed by our team and if your ordered item is no longer in stock, you will receive a message and possibly alternative items with an additional discount.
Your feedback is appreciated and will help us improve our services. Do not hesitate to submit your complaint/feedback via email. Your complaint/feedback will be carefully processed by our team and you will receive a response within a week.