{"id":347,"date":"2016-08-23T06:44:55","date_gmt":"2016-08-23T06:44:55","guid":{"rendered":"http:\/\/demo.uix.store\/sober\/?page_id=347"},"modified":"2024-09-14T17:15:00","modified_gmt":"2024-09-14T17:15:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/na-together.com\/en\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"347\" class=\"elementor elementor-347\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c43 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c43\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32c0\" data-id=\"32c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c11dcb4 elementor-widget elementor-widget-heading\" data-id=\"c11dcb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Frequently asked question<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-07eecb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07eecb6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4ba3bd\" data-id=\"f4ba3bd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e53c582 elementor-widget elementor-widget-sober-faq\" data-id=\"e53c582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Order process\n<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>After selecting an item and choosing the color and size, you can add the item to the shopping cart. You can place your order by clicking on \"Order.\" You will also see the total amount of the selected items. Then, you can proceed to checkout to complete your order.<br \/>Let op! De artikelen in de winkelwagen zijn niet voor u gereserveerd. <\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1a7d7 elementor-widget elementor-widget-sober-faq\" data-id=\"5e1a7d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">What happens next after placing the order?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>After placing the order, you will receive a confirmation email from us with the order number.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92fd6cd elementor-widget elementor-widget-sober-faq\" data-id=\"92fd6cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">What is the delivery time? <\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>We will deliver your order within a week. If the item is out of stock, you will receive a notification from us with the delivery date, which will be a maximum of two weeks.<br \/><br \/>Zodra uw bestelling is verzonden ontvangt u een bevestiging met een Track &amp; Trace code, waarmee je de zending kunt volgen. Via deze link kun je de exacte leverdatum vinden zodra deze door de koerier is ingepland.<\/p><p>Shipping costs for orders under \u20ac100 are \u20ac6.50, and for orders over \u20ac100, shipping is free.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c35bbf elementor-widget elementor-widget-sober-faq\" data-id=\"6c35bbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Returns &amp; Refunds<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Returns can be made by filling out the return form. You can download and complete it. This must be done within a week from the date of receipt.<\/p><p>The cost of returning an item is \u20ac6.50.<\/p><p>Once we receive the returned item, your refunded amount will be transferred within a maximum of 2 weeks, depending on your bank.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea3ec3b elementor-widget elementor-widget-sober-faq\" data-id=\"ea3ec3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Changing an item<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>It is not possible to exchange an item.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dd4e10 elementor-widget elementor-widget-sober-faq\" data-id=\"9dd4e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Discount code<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>You can enter the discount code if it is made available to you<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2519a5f elementor-widget elementor-widget-sober-faq\" data-id=\"2519a5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Used or damaged items<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>It is not possible to return used items or items that have been damaged by you and\/or to get your purchase price back.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce6beb elementor-widget elementor-widget-sober-faq\" data-id=\"1ce6beb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Your ordered item is not available<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>The stock is carefully managed by our team and if your ordered item is no longer in stock, you will receive a message and possibly alternative items with an additional discount.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65c0a39 elementor-widget elementor-widget-sober-faq\" data-id=\"65c0a39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Complaints<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Your feedback is appreciated and will help us improve our services. Do not hesitate to submit your complaint\/feedback via email. Your complaint\/feedback will be carefully processed by our team and you will receive a response within a week.<br \/><br \/><\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Veelgestelde vragen Question Uitleg bestelproces Answer Nadat u een artikel hebt geselecteerd en aangegeven welk&hellip;<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-347","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/na-together.com\/en\/wp-json\/wp\/v2\/pages\/347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/na-together.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/na-together.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/na-together.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/na-together.com\/en\/wp-json\/wp\/v2\/comments?post=347"}],"version-history":[{"count":10,"href":"https:\/\/na-together.com\/en\/wp-json\/wp\/v2\/pages\/347\/revisions"}],"predecessor-version":[{"id":4837,"href":"https:\/\/na-together.com\/en\/wp-json\/wp\/v2\/pages\/347\/revisions\/4837"}],"wp:attachment":[{"href":"https:\/\/na-together.com\/en\/wp-json\/wp\/v2\/media?parent=347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}